Frequently Asked Questions

1. What is Discount Clothing Outlet?

Discount Clothing Outlet is an online fashion store that offers a wide range of affordable and stylish clothing and accessories. Our mission is to provide fashion enthusiasts with trendy options without the hefty price tag.

2. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once your order is confirmed, you’ll receive an email with the order details.

3. What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard and American Express through Stripe.

4. How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status and delivery progress of your package.

5. Can I modify or cancel my order after placing it?

Unfortunately, we are unable to modify or cancel orders once they have been placed. Please review your order carefully before confirming your purchase.

6. How can I contact customer support?

For any questions or concerns, our customer support team is here to help. You can reach us via email at help@discountclothingoutlet.com.au. We aim to respond to inquiries within 24 hours.

7. Do you ship internationally?

No sorry, we only ship to Australia and New Zealand.

8. Are the products on Discount Clothing Outlet of good quality?

Absolutely! We prioritise offering high-quality products at affordable prices. Each item is carefully curated to meet our standards of durability, comfort, and style.

9. How can I stay updated on new arrivals and promotions?

To stay in the loop on the latest arrivals, exclusive deals, and promotions, follow us on social media and subscribe to our newsletter. You can find us on Instagram, Facebook, and Twitter.

If you have any additional questions, feel free to reach out to our customer support team. Happy shopping!